NVIDIA's AIB Partner, Manli, Rejects RMA Request For “Melted” GeForce RTX 4090 GPU, Says Its “User Error”

NVIDIA's AIB Partner, Manli, Rejects RMA Request For “Melted” GeForce RTX 4090 GPU, Says Its “User Error”

NVIDIA's AIB partner, Munley, has rejected a customer's RMA request for its burnt GeForce RTX 4090 GPU and. Caused by user error..

Manley rejects RMA for “melted” NVIDIA GeForce RTX 4090 GPU, says it's the consumer

We are well aware of the NVIDIA GeForce RTX 4090 GPU burning fiasco that emerged with the 12VHPWR connector. Disturbing user experiences The Internet spread like wildfire.and to take advantage of the situation, third-party solutions, such as Cable Mod, come into the equation. Yet they too were subjected to burning incidents.. This has persisted for months and users experience burning 12VHPWR connectors despite taking extra care when installing the plug.

On Quasarzone's Forumsan individual reported that he purchased a Manli GeForce RTX 4090 that came with a 12VHPWR GPU connector, and was told to use the GPU with the included connectors or warranty services would not be accepted.

Being a graphic designer, the user revealed that he was good at running multiple engines on his computer, but unfortunately, his graphics card did not deliver the desired performance. The Manli GeForce RTX 4090 GPU operated at only 35% of the total load rate when playing Genshin Impact at maximum 4K settings, and even during its gameplay, the monitor screen blacked out several times.

Image credit: QuasarZone

Fed up, the user contacted the distributor of NVIDIA's AIB partner, but to his surprise, they did not entertain him. He was informed that his GPU connector was burnt, but the distributor still denied his RMA request. The consumer claims to have followed all manual instructions regarding the installation of the power connector. However, his application was still rejected, a moment of great disappointment for him.

Repair shops like Northridge Fix Reportedly fixing several hundred NVIDIA GeForce RTX 4090 GPUs that have suffered similar cases of the 12VHPWR error. The consumer states that it is too expensive to ship the GPU overseas for repair and Manly has refused to RMA despite offering to pay the full cost of the repair.

Now, the big question here is whether NVIDIA's AIB partners are tired of connector-burning extensive RMA requests. Well, the answer is not simple or very complicated. Previously, Cable Mod had it. All units of its Angle Connector recalled As a precautionary measure, we are aware of the huge losses the firm itself has faced in facilitating RMA requests. When you put in the perspective of the board partner, the situation becomes much more complicated, and it may be that Manley decides not to accept such a request anymore.

On the other hand, though, this could be a move by the distributors themselves, so we can't really blame the AIB partner. However, the situation is really dire, and even though we are close to the launch of next-generation GPUs, it is certainly disappointing to hear about such incidents, and it will go down in history as a failure for NVIDIA and its partners. Ga and how he handled the whole arrangement. GeForce RTX 4090 GPU's 12VHPWR connector status.

News Source: QuasarZone

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